Refuse To Buy Discontinued Razors To Guarantee After-sales Service

The market demand for electric shavers continues to expand and the product update speed is accelerated, but this also brings some problems to the after-sales service of the product.

Consumer Mr. Zhang bought a Philips electric shaver a year ago, but it could not be used normally due to a faulty switch. He went to the local Philips authorized service center for repair, but was told that "the manufacturer has no such accessories for a long time and can only buy new models." In fact, experiences like Mr. Zhang's also exist to varying degrees in other electrical fields in the market.

It is understood that the maintenance of small household appliances is difficult. The main reason is that the replacement of small household appliances is too frequent and the accessories are not universal. "Not to mention that the accessories of small household appliances of different brands cannot be used universally. Some small household appliances of the same series of brands cannot be used in common parts." An owner of a repair shop said that due to the rapid replacement of products, the products could not be found one or two years after production was discontinued. When it comes to spare parts, once a small appliance breaks down, the maintenance cost is very high.

To this end, the Consumers Association issued a warning: When buying home appliances, you should pay attention to the production date and choose recently produced products. If the product has been discontinued, it is best not to buy it, so that the after-sales service will not be guaranteed